Jabra Engage 40 INL USB-A-C MS Stereo слушалки

Jabra Engage 40 INL USB-A-C MS Stereo слушалки

Description:

The Sound of Satisfaction

Thanks to our innovative Engage+ software, calls using the Engage 40 are clearer, and customers enjoy an overall better experience. With real-time call data at your fingertips, interactions become more meaningful and effective.

This headset was designed with you in mind (you’re welcome). It’s lightweight yet durable. Comfortable yet stylish. You can wear it all day without even noticing it. With an intelligent microphone system that makes sound clearer than ever, it’s the best headset for delivering the best customer service possible.

Future-Proof Software

A system that can analyze calls in real time? Discover the future-proof headset for contact centers: the Engage 40 with innovative Engage+ software.

Pop-up windows provide real-time feedback so you can improve the quality of your customer conversations as they happen.

Engage+ provides live guidance on factors affecting customer service during a call, including background noise, silence, and interruptions.

Onboarding, coaching, and retaining staff becomes exceptionally easy when crucial information is at your fingertips, making work easier and more enjoyable.

See the full picture

Leading monitoring providers have integrated our advanced call data from Jabra Engage into their solutions, and by providing a more detailed picture of the customer experience, these solutions gain even more value. Data from Jabra software informs you about background noise, interruptions, and agent silence during calls, allowing you to identify specific issues and take steps to improve them.

By combining these solutions, you can access visual dashboards that provide insights into voice quality and conversation patterns to help improve agent performance and the customer experience on every call.

Dual microphones, double the satisfaction

Sound quality can impact the success of a call. That’s why we’ve equipped the Engage 40 with not one, but two microphones: one helps you permanently eliminate background noise from your calls, and the other ensures clear voice quality, enabling accurate speech-to-text processing.

Additionally, thanks to the intuitive Engage+ software, our innovative microphone technology creates such excellent conditions that it can help reduce average call handling times.

Agent Comfort First

An uncomfortable agent risks awkward conversations, so we designed the Engage 40 to be so comfortable you’ll barely notice it. Weighing just 45g*, it’s incredibly lightweight, and features curved earcups for a comfortable fit.

We also feature an innovative maze-like pattern on the headset’s earcups. Developed based on user research, it’s specifically designed to reduce pressure on the ear, helping you stay comfortable and focused on your customer’s needs.

Built with accidents in mind

Carelessly taking it off at the end of a long day, moving it from desk to desk, or throwing it into a bag can be tough the life of a headset in a contact center can be challenging. That’s why we’ve made the Engage 40 as durable as possible. We’ve tested everything from the boom arm to impact resistance, and we’re confident it’s our most durable and long-lasting headset yet.

It’s easy to make bold claims, but we’re so confident that the Engage 40 will stand the test of time and even the rough treatment we put headphones through that we’ve included a three-year warranty on all headsets. Lightweight, incredibly comfortable, and durable, this headset has everything you need.

Easy Listening

Advanced speakers and innovative, perfectly contoured noise-isolating earcups ensure you’ll never miss an important detail during a call (and you’ll never have to ask for a louder voice or repeat the same information 47 times…).

Thanks to the Engage 40’s specially designed speakers, optimized for clear sound, users experience fewer frustrations and conversations become more productive. Balanced Voice not only delivers crystal-clear sound, but also automatically ensures incoming calls are exceptionally clearanother practical feature that helps you stay calm during every call.

Hearing Care

This is the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone 2.0, you can focus on your calls, confident that your hearing is protected.

We’ve equipped this headset with a range of groundbreaking hearing protection technologies:

• IntelliTone 2.0 keeps average sound exposure at a safe level
• PeakStop 105 dB prevents sudden sound spikes
• BalancedVoice processes incoming audio for clearer calls
• Speech Level Normalization keeps incoming calls at your preferred volume
• Intelligent Acoustic Shock Protection proactively removes or reduces potentially harmful sounds

Hearing protection isn’t just a bonus. It’s a lifetime investment.

Your New Personal Assistant

Imagine a personal assistant who helps you hear customers more clearly and optimizes the dynamics of every conversation, so you can enjoy greater balance during long shifts.

The Engage 40 uses a unique signal processing algorithm, BalancedVoice, to prevent you from constantly increasing your volume on calls and keep you ready to talk all day long. Relax, avoid call fatigue, and focus on your customers without worrying about anything else.

But it’s normal for us to say this, and that’s why we asked users like you to test this unique technology. They unanimously reported that higher-pitched voices are clearer and speech is easier to distinguish from background noise, while the tone is more even, making everything sound more pleasant to the ears.

Exemplary Conversation

With the Engage 40, complete control is at your fingertips. You can answer calls, mute them, and adjust the volume with a few simple touches. Call management has never been easier.

Adjustable buttons on the call handler integrate with contact center and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for improved performance. Switch between platform screens and control the volume with programmable buttons for quick call handling.

Improved customer call quality has never been easier.

Everyone’s Friend

Connecting with customers is a walk in the park with the Engage 40. This headset works with all leading contact center and Unified Communications (UC) platforms and offers integrated call management for Amazon Connect, Genesys Cloud CX, and NICE CXone users when used with a call handler.

By choosing a UC-certified option for Google Meet, Works With Chromebook3, Zoom, or Microsoft Teams, you can enjoy hassle-free calls with customers around the world without the hassle. Stay close. Stay in control. Stay connected.

Talk to you later

Say goodbye to costly disruptions at work with the Engage 40 headset, which clearly sets boundaries and lets others know not to disturb you.